Yes. New York 811 offers a membership option for non-facility owners who have an interest in damage prevention and public safety. For more information on becoming a sustaining member of New York 811, click here.
Contact the utility company (if known) and New York 811 immediately, even if there appears to be no damage. If a substance starts releasing into the air, such as natural gas, walk away right away and take steps to protect your work crew. Don’t try to stop or repair the leak yourself or use anything that might create a spark, such as a cell phone. When clear of the area, call 9-1-1.
All facility owners are responsible for providing a positive response to excavators indicating that their lines have been marked OR that there are no underground lines within 15 feet of the proposed work site. If lines have not been marked and operators have not contacted you to request additional time, Call New York 811 at by dialing 811.
By law, the contractor must call.
While you are not required to have proof of notification compliance at your job site, we recommend you do so in case you hit a line or discover unmarked lines. If you need to call New York 811 from the excavation site, your ticket number allows us to reference your location quickly. Also, in the event that a utility owner or law officer visits your job site, this information provides proof your compliance with state law.
A buffer that extends one half of the utility line’s known diameter plus two feet on either side of the center line. If the diameter of the underground facility is not known, the tolerance zone is two feet on either side of the designated center line. Hand tools are required when working in the tolerance zone until the exact facility location is verified. Click here for a helpful diagram.
Whether digging on residential or commercial property, you are required by law to contact New York 811. The excavator and contractor—not the homeowner—must submit the request.
All facility owners are responsible for providing a positive response to excavators indicating that their lines have been marked OR that there are no underground lines within 15 feet of the proposed work site.
